“They provide the top healthcare support I have experienced. Everything has been fantastic from the initial conversations with the clinician success team throughout the setup, data migration, and implementation process across our healthcare staff and patients; from the administrative and user perspective, the simple design and easy-to-navigate help to minimize ongoing support needs. However, we can connect with the carepatron team in the mobile app, on the desktop, via phone, video, or email when we have a question. The best part is the product feedback process; our healthcare staff feels like they have a genuine voice in developing improvements across the solution.”
“Engagement with practitioners is excellent! It is an easy choice if you want to have confidence that a team is available 24/7 to support you. We use the knowledge bank and user guides to quickly answer queries or jump into a video call with one of their team for in-depth sessions. The service is free, professional, and quick to access. I appreciate how the support is consistent across mobile devices and desktop, remote, in person, or both.”
“Carepatron provides my medical team the best software support. I like most how easy it is to jump in and get the help you need when you need it. Whenever I have sent a message to the support function, they respond within 10 mins. I have organized video onboarding sessions for new staff members, providing thorough and professional EHR system training. I always feel supported and like carepatron genuinely cares about my clients and me.”
“Best healthcare software support. It really couldn't be better. Today I cannot imagine our practice management without having instant access to support for free. It has taken the stress off my shoulders allow me to focus more on running my Osteopathy business. I believe the in-app chatbot and video guides are by far the most remarkable thing I have come across. Strongly recommend it to any other Osteopath who wants a practice management system that supports its users 24/7.”
